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COmpaq nx6325 Notebook PC Audio device problem
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niteduf
Stray Dog


Joined: 02 May 2007
Posts: 6
Post Posted: Tue Jul 17, 2007 8:52 pm   Post subject: COmpaq nx6325 Notebook PC Audio device problem Reply with quote Back to top  
I just re-installed my laptop with all the necesarry drivers for the hardwares, when i tried to play audio CD on the computer it says sound device not installed.


OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 1 Build 2600
OS Manufacturer Microsoft Corporation
System Name A-ZDO2O8KVHRVYN
System Manufacturer Hewlett-Packard
System Model HP Compaq nx6325 (EY345EA#ABU)
System Type X86-based PC
Processor x86 Family 15 Model 76 Stepping 2 AuthenticAMD ~1795 Mhz
BIOS Version/Date Hewlett-Packard 68TT2 Ver. F.04, 11/6/2006
SMBIOS Version 2.4
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EdisonRex
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Joined: 06 May 2002
Posts: 10154
Location: Not Moscow
Post Posted: Wed Jul 18, 2007 4:29 am   Post subject: Reply with quote Back to top  
Welcome to the forums.

Perhaps you did not install all of the necessary drivers after all?
Usually on HP's website they'll post the sound drivers for their systems.

Which sound drivers did you install?

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flipflop
Tail-Wagger
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Joined: 02 Jul 2004
Posts: 2093
Location: Washington
Post Posted: Wed Jul 18, 2007 9:40 am   Post subject: Reply with quote Back to top  
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=1849083&prodTypeId=321957&prodSeriesId=1849082&swLang=8&taskId=135&swEnvOID=1093#113165

I would download and try the "ADI SoundMAX HD Audio Driver" first.





I just happened to have the driver support page already loaded when I stumbled onto this post Smile


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niteduf
Stray Dog


Joined: 02 May 2007
Posts: 6
Post Posted: Thu Jul 19, 2007 2:34 pm   Post subject: Reply with quote Back to top  
I have the driver with me downloaded from the HP support website.
But i notice the the mute light indicator on the quick lunch button on the laptop is on. What can i do about that. When i use Hardware detector to get the hardware information i found the sound device but windows was saying "cant found sound device".
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Slymer
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Joined: 29 May 2003
Age: 30
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Post Posted: Thu Jul 19, 2007 3:56 pm   Post subject: Reply with quote Back to top  
the mute button is controlled by the one-touch buttons... after the sound driver is successfully installed, that should work properly.

don't use add hardware... use device manager. if there is any sound output device listed in device manager with an ! or x on it, then remove it. have it scan for device changes and it "SHOULD" detect and install the sound driver. good luck

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niteduf
Stray Dog


Joined: 02 May 2007
Posts: 6
Post Posted: Thu Jul 19, 2007 4:16 pm   Post subject: Reply with quote Back to top  
It doesnt show any error on the device manager list.
and it doesnt indicate that there is any driver installation error.
The Mute light indicator is just on at the one touch button.
I'm fedup with the damn thing.
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