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longlivegoku
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Post Posted: Fri May 13, 2005 8:10 am   Post subject: Can't connect to server Reply with quote Back to top  

We have a single, solitary MAC on our network, a G4 with MAS OS X. It has been running fine for quite a while and had no issues connecting with servers. Just a few weeks ago the user notified me that she was no longer able to connect to our engineering server. I took a look and I'm able to ping the server fine, connect with all other servers in our network fine, but can't connect to one DC. It keeps telling me, when I use GO>>Connect to server, that the username and password are wrong but I can authenticate fine to other servers. Also, I logged on as her and was able to get the share on the server in question. When I try to browse to the server it tells me the alias is no longer there, or something to that effect. I'm very NoOb like when it comes to Macs. Anyone have ideas? I've been working on this for long enough now and would like to solve it. We can't think of anything we changed on that server that would cause this.

Ed
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BamZipPow
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Post Posted: Fri May 13, 2005 8:36 am   Post subject: Reply with quote Back to top  

Are you sure it has a valid IP? Have you tried setting it to a static IP? Confused

Did someone change the name? Sad Smile

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longlivegoku
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Post Posted: Fri May 13, 2005 8:39 am   Post subject: Reply with quote Back to top  

If speaking of the server it does have a valid IP address and is static. The name is the same. As for the MAC, it is using DHCP and I haven't tried a static so I will do that. It is a valid IP though that it has. Where would I even change the name of the workstation?

Ed
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BamZipPow
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Post Posted: Fri May 13, 2005 8:46 am   Post subject: Reply with quote Back to top  

Which version of OS X? Wink Smile

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longlivegoku
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Post Posted: Fri May 13, 2005 9:05 am   Post subject: Reply with quote Back to top  

Panther...does that answer the question? LOL
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hohlecow
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Post Posted: Fri May 13, 2005 2:36 pm   Post subject: Reply with quote Back to top  

how are you trying to connect? NFS?

http://wikitosh.com/wiki/pmwiki.php/Wikitosh/NFSSharingWithLinux

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longlivegoku
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Post Posted: Sun May 15, 2005 4:39 am   Post subject: Reply with quote Back to top  

The command we are using is smb://servername/sharename and it is telling us the username or password is incorrect. This is not that case as we have proved though logging on as her and connecting to the server fine. We have also tried an afp:// connection to no avail...at least I believe it was afp. I'm not sure what NFS is but I'm not familiar with Linux either. Any other help appreciated as our MAC "experts" seem to be stumped as well.
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EdisonRex
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Post Posted: Sun May 15, 2005 9:18 am   Post subject: Reply with quote Back to top  

OK, first, go into the utilities folder inside your applications folder.

Start up "Directory Access". Enable the things you need enabled. This might include things like "Active Directory" and "SMB" if you are expecting to connect to Windows shares or participate in a domain. Make sure Appletalk is on as well.

You should "configure" the SMB and/or Active Directory settings, to make sure it is either in a workgroup or domain. The Active Directory is going to ask a lot of questions, but your Windows admins should know the answers, if you don't.

Once you have those set up you should be able to browse the networks using the Finder's network browser, and connect to servers using the Finder's Go...Servers menu item.

NFS = "Network File System". This is what Unix based networks use to "share" file systems across networks. It is analogous to, but very different from, SMB (aka "Windows" or "Lan Manager") shares. OSX can connect to NFS as well, unlike Windows machines.

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EdisonRex
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Post Posted: Mon May 16, 2005 1:05 am   Post subject: Reply with quote Back to top  

Another thing you might want to check, is that the user's keychain doesn't have a bogus username and password in it for that particular server, or that it has corruption. Keychains are pretty easy to screw up.

Keychain First Aid is located in the Keychain Access Window menu.

http://www.macworld.com/2004/10/publications/macworld/secrets/workingmacside2/index.php wrote:

To repair your Keychain, enter your user name and password, select Verify, and click on Start. If the utility finds any problems, you’ll see a description of each and you’ll get a prompt to repair them. Select Repair, and then click on Start. (An administrative user can also verify and repair other users’ Keychains, though without the ability to see the details.)


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longlivegoku
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Post Posted: Mon May 16, 2005 5:22 am   Post subject: Reply with quote Back to top  

I checked the keychain area but didn't see one for the server. The MAC is networked but not hooked to our domain. It's basically just sitting on the network, with internet access, and needs authentication with each server connect. I went into Directory access and setup SMB with our WINs server address and the correct workgroup. Also, active directory was not setup so I went ahead and set that up but even after a reboot that didn't change anything. I unchecked active directory since it wasn't checked before but am not sure whether that is right. After setting all that up (AD and SMB) I was able to browse the network fine, just not that one server. I took away AD and the same thing. So I'm seeing that it's most likely a server problem...funny thing is there have been no changes. Think I should post this in OS Microsoft too?

Thought of one more thing...this is our only 2003 DC on the network. We have other 2000 DCs and other 2003 member servers but no other 2003 DCs.
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EdisonRex
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Post Posted: Mon May 16, 2005 6:32 am   Post subject: Reply with quote Back to top  

In the target server's event log, are there any events for the time period where you try to connect, that indicate it rejecting the Mac?

If it is a 2003 native mode server, then yeah, there are issues with authentication. I just found this link detailing the problem. The problem is on the server, not the Mac client, basically.

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longlivegoku
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Post Posted: Mon May 16, 2005 6:45 am   Post subject: Reply with quote Back to top  

Thanks I had just found that solution earlier and fixed it. I made the change on the server and everything worked just fine. Thanks for the help in solving this.

Ed Smile
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longlivegoku
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Post Posted: Mon May 16, 2005 7:50 am   Post subject: Reply with quote Back to top  

So I installed the MSUAM and I found the file/plug-in it put in the Authentications folder under the system folders. I have no idea how to use it though...does it automatically use it when trying to make a connection after installing it or is there something else I have to do? I'm just not real clear on the difference between the original UAM, the MSUAM, the looker, the finder and the GO Laughing I'm really MAC illiterate. I'd rather make the change on the MAC (as it is the only one on our network) and leave our server alone if possible. I've temporarily made a registry change on the server though so she can still access it. Thanks.
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EdisonRex
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Post Posted: Mon May 16, 2005 8:53 am   Post subject: Reply with quote Back to top  

you have looked here?

I got there from here

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