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CD Burner Disappearing....HELP!
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neenhojc
Stray Dog


Joined: 26 Jul 2002
Posts: 55
Post Posted: Mon Jun 16, 2003 10:06 am   Post subject: CD Burner Disappearing....HELP! Reply with quote Back to top  
I have installed an external CD-Burner using a USB 2.0 connection. The burner works great. However, after reboot or about 10 minutes, I go to My Computer and the drive is no longer present. If I turn the power switch on the back of the device off and on again, the drive is once again recognized. Then after the same period of time or reboot, it disappears again. Does anyone have any thoughts on what the problem may be. I have checked my connections to see if they are tight. I have checked the BIOS and all USB devices are enabled. I do no know why this is happening.

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JCN
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smokinAMD
Guide Dog
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Joined: 03 Apr 2002
Age: 22
Posts: 8781
Location: Florissant (St. Louis), MO
Post Posted: Mon Jun 16, 2003 10:13 am   Post subject: Reply with quote Back to top  
http://www.littleblackdog.com/viewtopic.php?t=14795&highlight=

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ThunderDawg
Alpha Dog
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Joined: 14 Apr 2002
Posts: 16576
Location: In The Garden of Eden, Hawnay.
Post Posted: Mon Jun 16, 2003 6:05 pm   Post subject: Reply with quote Back to top  
West wrote:
Like smokin said, It sounds like some kind of power saving feature.


What brand hardware are you talking about?

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neenhojc
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Joined: 26 Jul 2002
Posts: 55
Post Posted: Tue Jun 17, 2003 5:05 am   Post subject: Reply with quote Back to top  
It is a Fantom 48x12x40 USB 2.0 CD-RW.

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JCN
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EdisonRex
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Joined: 06 May 2002
Posts: 10046
Location: Not Moscow
Post Posted: Tue Jun 17, 2003 5:44 am   Post subject: Reply with quote Back to top  
ok, Fantom's website says that if you are running windows 2000 you need a driver update.

http://www.fantomdrives.com/support/swupdates/usb.php4

looks like a new XP driver as well. Nothing specific in the FAQs though. But if they are out with a new driver one can infer that there were issues with USB 2.0.

dunno if this helps

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neenhojc
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Joined: 26 Jul 2002
Posts: 55
Post Posted: Wed Jun 18, 2003 10:33 am   Post subject: Reply with quote Back to top  
I am running Windows 98 SE

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JCN
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