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neenhojc
Stray Dog


Joined: 26 Jul 2002
Posts: 55

Post Posted: Thu May 29, 2003 11:36 am   Post subject: Cannot resolve Exchange Server name in Outlook 2000 ! Reply with quote Back to top  

I am running into a problem at the point that I click on "check name" while trying to set up Exchange Server within Outlook 2000 on a particular workstation. After clicking on "check name" I get an hourglass and it stays that way or "hangs." I saw in a few MS articles that this usually results from the RPC Locator Service being set on Automatic instead of Manual. My workstation was set on Manual, as it should be by default. Does anyone have any ideas? This workstation is also on a different network than the the server (Exchange Server 5.5). Thanks in advance.

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EdisonRex
Lead Dog
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Joined: 06 May 2002
Posts: 10187
Location: Not Moscow

Post Posted: Fri May 30, 2003 1:10 am   Post subject: Reply with quote Back to top  

need more details:

from a command line, can you ping the exchange server by name?

You mention different network segment. Is there a firewall or anything between your workstation and the exchange server?

Is this all Windows 2000 networking, or is the W2k and NT4 mixed? I'm trying to establish what kind of NBNS is being used.

on the exchange server, do you see any events in the application log that correspond to the connection being made by your workstation?

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neenhojc
Stray Dog


Joined: 26 Jul 2002
Posts: 55

Post Posted: Fri May 30, 2003 5:56 am   Post subject: Reply with quote Back to top  

I resolved the issue. Thank you for the input.

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EdisonRex
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Joined: 06 May 2002
Posts: 10187
Location: Not Moscow

Post Posted: Fri May 30, 2003 6:48 am   Post subject: Reply with quote Back to top  

don't mention it.

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